AFTER SALES SERVICE IN REAL ESTATE (Project Selling Edition)

Discussion on AFTER-SALES SERVICE (Project Selling Edition) in real estate will serve as guide especially to real estate practitioners in handling their clients. 

Real estate service is a trustworthy and long-term professional relationship with a client. It is important to know the different phases of real estate service to enable us to understand when do after sales service starts.

A real estate professional is expected to have the mastery of the project/s, adeptness with different marketing channels, competency in handling closing and sales in coordination with the developer and lastly expertise on the step by step guide on after sales service phase.

It pays to know and make our client aware on the extent of the services a real estate professional can provide. If it is not on the scope of the real estate service, recommendations and suggestions should always be ready and available.

Techniques on managing after-sales service are infinite and ever changing. 

It is an advantage to have updates and sharing on other professionals’ experiences on customer and after-sales service. It is proven in any field or profession that EXPERIENCE is the best teacher. Through our personal and other professional experiences with clients, we learn new techniques and develop best practices as well as adopt qualities of an excellent after-sales service. After-sales service proves who, what, where and how are we as a REAL ESTATE PROFESSIONAL. 

With your real estate experiences, *have you created a brand of your service? *

Let us all be relevant and generous in sharing new learning and experiences to continuously proliferate professionalism in real estate service.

Presented by: CRB Marisol R. de los Reyes, REB, REA
9th REBAP Academy Webinar Series 2021

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